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 General

Contacts / Connections

Communities / Discussions

Library / Resources


General | Top

Q: What is my username/password?
A: Your username is your email address or member ID that is tied to your AHIMA account. To reset your password, click here.  If you are a non-member, please click here to register for a new AHIMA account. 
If you need further assistance, please email engage@ahima.org.

Q: How do I update my contact information?
A:  On your profile page, please select the pencil icon next to "Contact Details" in the left column. It will direct you to the MyAhima Login page.  After you log in, select the My Profile/Dues Renewal link, and you can edit and save your contact information there.

Q: How do I control what information is visible in My Profile?
A: Please navigate to your profile page, then select the "My Account" tab and choose "Privacy Settings" from the drop-down menu. This will let you control what information is visible to whom. After you’ve made changes, click the “Save Changes” button at the bottom of the page.

Q: How do I get my name on the Most Active Users list?
A: 
Engagement scores are based on how active you are in the Engage system. The more messages you post, resources you add and details you build on your profile, the more points you will receive in Engage.


Contacts / Connections | Top

Q: How do I find other members?
A: The Directory is a members only benefit. If you are logged in as an AHIMA member, click the “Directory” link found in the navigation bar, then type in a member's name in the search page.  The Directory lets you search for other members based on:

  • First and/or last name
  • Company name
  • Email address

Switch to the "Advanced Search" tab to enhance your search based on job level code or primary job setting.

    Q: How do I add contacts to my contact list?
    A: When you perform a search in the Directory, you will see an “Add as contact” link to the right of each person in your search results. Just click this link to send a contact request. Also,when you view an individual’s profile, you can click the contact request link to the right of his or her profile picture.

    Q: Why should I add contacts to my contact list?
    A: Creating this virtual address book makes it easy to send your contacts messages through the community site to stay in touch, ask questions or even build a referral network. Additionally, when you view another member’s profile, you’ll be able to see any contacts you have in common. You can also choose to let your contacts view certain demographics in your profile that others can't in your privacy settings.


    Communities / Discussions | Top

    Q: What are communities?
    A: Communities allow you to participate in discussions and share resources with other members.

    Q: What communities do I already belong to?
    A: Go to “Communities” in the top navigation bar. Select “My Communities” to view the communities you’re currently a part of. You can also view this information from your profile by going to the "My connections" tab then selecting "My communities."

    Q: How do I join/subscribe to a community and the affiliated Discussion Group?
    A: Hover over “Communities” in the main navigation bar and click on “All Communities” in order to see a list of available communities. Click on the "Join" button to the right of the community you wish to join.  Then choose a delivery option for posts (Real Time, Daily Digest, Legacy or No Email) from the pop up box.

    Q: How can I control the frequency and format of emails I receive?
    A: Navigate to your profile and click on the "My Account" tab. Choose "Community Notifications" from the drop-down menu.  On that page, there are subscription options: Real Time, Daily Digest, No Email.  

    For each discussion, you have the following delivery options:

    • Real time: sends an email every time a new message is posted.
    • Daily digest: sends one email to you each day, consolidating all of the posts from the previous day.
    • No Email: allows you to be part of the group without having emails sent to you. You can still post and read others’ messages by logging into the community site.

    Q: How do I leave a community or unsubscribe from a discussion?
    A: To leave the following community types: HIM Content, AHIMA Members Only or Component State Association, go to your profile and click on the "My Account" tab. Choose "Community Notifications" from the drop-down menu. Here, you will see a list of available communities and those to which you’ve subscribed. Select "Leave Community” under the Actions column for the discussions you wish to leave. If you are a member of an Invitation Only Community and wish to be removed, please contact engage@ahima.org. 

    Q: How do I respond to others’ posts?
    A: Click “Reply to Discussion” to send your message to the entire community or “Reply to Sender” to only send your message back to the sender; both links are located by the post. We recommend replying to the sender for simple comments like “me, too” that add little value to the overall discussion; and replying to the entire community when you are sharing knowledge, experience or resources that others could benefit from.

    Q:
    What community should I use in order to post my message?
    A: This table illustrates the previous CoPs and where their discussions/resources will now be housed in the new Engage online community site.

    Q:
    How do I start a new discussion thread?
    A: Go to “Communities” > “Post a Message.” To do this from an email for a particular discussion forum, you can use the “Post Message” link.

    Q:
    How do I edit or delete my discussion post?
    A: Go to "My Profile", then "My Postings" to edit your discussion post and to view all the messages you've sent through a community. Please keep in mind that it will re-send the message, not replace your original message. To delete your discussion post, mark your post as inappropriate using the "mark as inappropriate" button or contact engage@ahima.org. All discussion posts may only be deleted by Engage system administrators.

    Q:
    I’m having trouble viewing the HTML email messages. How do I fix this?
    A: If images are not appearing, it is likely that your email client is set to suppress images. This should be something you can change in your security or viewing options. If you would rather receive text-based email, go to your profile page and click on the "My Account" tab. Choose "Community Notifications" from the drop-down menu. Select the “Plain Text” format option for each of the discussions you are subscribed to.

    Q: Can I search for posts across all the communities?
    A: Yes, please enter a keyword in the search bar located in the main navigation. To refine your search results, please select "Show Advanced Search". You can search based on keywords in the posts, search all or specific discussions, and select a specific date range.

    Q:  How do I see a listing of all of the posts to a specific Community?
    A:  Click on the magnifying glass icon next to the Search bar at the top.  Then click on "Show Advanced Search" and select "Search Specific Discussions" and then click on the box next to the Community whose discussions you would like to see.  Click the Search button at the bottom of the search box.  You can sort the discussions by alphabetical, relevance or date.

    Q: How do I change the information showing up in my signature block?
    A: We have set a default signature, but if you would like to change the information that appears or the order in which it appears, go to your profile and click My Account > Discussion Signature.  You can add, delete or reorganize the fields that show up in your signature by clicking the variables on the right-hand side of the screen. Please note that the content of these fields is pulled directly from your profile, so if you want to change the information itself, you will need to make the change to your actual AHIMA profile by clicking on the "Edit Contact Information" icon on your Engage profile page. You will need to add a comma and a space between [City] and [State] if you would like to display your city and state in your signature. 

    Q: How do I create a new community in Engage?
    A:  
    If you would like to create a new community in Engage, please contact engage@ahima.org and demonstrate how the community aligns with AHIMA's strategy and adds value to the HIM profession. Several separate requests (i.e. more than 100 members) and a letter of support from AHIMA members and/or affiliates should be submitted to demonstrate that there is enough interest for the community. AHIMA will determine if the community is appropriate to create based on its value to the HIM profession and if it aligns with AHIMA’s strategy. AHIMA will monitor all communities for activity. If there has been little to no activity (i.e., discussions, library entries, etc.) within a one month period, AHIMA reserves the right to archive inactive and retain active communities.


    Libraries | Top

    Q: How do I find resources that may have been uploaded by other members?
    A: Add your desired keywords to the Search bar at the top, then click on "Show Advanced Search" and select "Search Specific Libraries" and then click on the box next to the Community whose resources you would like to see.  Click the Search button at the bottom of the search box.  You can sort by alphabetical, relevance or date.

    Q: Can I search for specific file types?
    A: Yes. See instructions above for advanced searching and select "Search Specific File Types."  This gives you the option to specify the file type:  Document, Image, Spreadsheet, etc.

    Q: How do the libraries get populated?
    A: The libraries are populated in two ways: You can upload documents directly by using the “Share a File” link found under “Communities.” That is to say, library resources are not required to be associated with a discussion. Alternately, when you include an attachment in a discussion post, the system automatically places it in the library.

    Q: How do I upload a document?
    A: Select the “Share a File” link found under “Communities.” Please note that uploading a document is done in a few steps, and each step must be completed before you can move on to the next:

    • Enter a title for your document, include a description (optional), select the library to which you’d like to upload it, select a folder to which you’d like to upload it (optional) and choose an Entry Type (most will be Standard Files, but be cognizant of any copyright licensed material). Then click “Next.”
    • Browse and upload your file. Click “Next” if you want to add tags to your file or click “Finish” (you may have to scroll down to access these buttons).

    Q: What kind of documents can I upload?
    A: The system supports dozens of file types including hyperlinks, standard files (Word, Excel, PowerPoint), webinars, images and YouTube videos.

    Q: What are the “tags” for?
    A: Tags are another way of organizing and searching for documents. You can help others find the document you uploaded by including tags when you upload it. There are many pre-loaded tag categories to choose from.

    Q: How do I bookmark library resources?
    A: To bookmark a library resource, click "Add to Favorite" on the right side of the library item. To access all your bookmarked resources, Go to "My Library Favorites" under the "My Account" tab on your profile.