Health Information Technologies and Processes

Signing off on documentation for providers who can't be contacted

  • 1.  Signing off on documentation for providers who can't be contacted

    Posted 27 days ago
    Hi, our compliance department is telling me that our old practice of having the department chair or chief medical officer sign off on notes that were not authenticated and the provider can no longer be contacted due to death or some other unforseen event (we try every other strategy first, including remote access, mailing records for signature, etc) is not compliant. What are others doing in this circumstance? I am not saying we don't do everything possible to obtain the author's signature, but it does occasionally happen that it isn't possible. What then? Thanks for any help you can give! Chris Simons

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    Christine Simons
    Director Him and Privacy Officer
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  • 2.  RE: Signing off on documentation for providers who can't be contacted

    Posted 27 days ago

    Hi, we "retire" the record as incomplete. We do not allow other signers on reports expect the dictator/documenter. We scan the retired sheet that is signed off by the Chair of our Medical Records Committee in the legal record.


    Thanks,

    Karla