Health Information Technologies and Processes

Regarding charging per page for records

  • 1.  Regarding charging per page for records

    Posted 25 days ago
    Hello,

    I am hoping someone can help me. I work in a chiropractic office and I have an attorney requesting records they have had the patient sign a HITECH act form so that I can not charge them the full price for records. I have research and what I see with the HITECH act I can charge 38 cents after the first 10 pages. They are still fighting me on that and state the most I can charge is 6.50. Is this true? Yes our records are stored electronically but our system does not allow us to burn the records on to a CD or flash drive. This being said I have to print them and mail them and we are talking over 200 pages.

    Thank you,

    Lisa

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    Lisa Grennan
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  • 2.  RE: Regarding charging per page for records

    Posted 25 days ago

    Hi, for paper documents under the HITECH act we charge 10 cents a page. $6.50 is when you can provide them on a CD or other media.


    Karla

     






  • 3.  RE: Regarding charging per page for records

    Posted 25 days ago
    Karla,

    Do you have to provide them with something in writing on why you charge 10 cent per page or how you came up with that price? I read from another article that I could charge no more than 38 cents per page after the 10th page and they are still fighting me with that. So now I am trying to come with some documentation to show them I can still charge per page because the attorneys office is stating I can not charge per page.

    Lisa

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    Lisa Grennan
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  • 4.  RE: Regarding charging per page for records

    Posted 25 days ago

    We worked it out with our ROI vendor. We have a document we share when asked.

     






  • 5.  RE: Regarding charging per page for records

    Posted 25 days ago
    We calculate the cost of the paper, envelope, cd, cd cover and postage and then the person pulling actually notes on the itemized bill the time it takes to produce and we bill for the labor cost (example ROI clerk makes $15 an hour,  ($15/60 min = .25 a minute, took her 20 min, labor charge is $5.00).

    They are accepting of this if itemized. 

    Deanna

    Sent from my iPhone





  • 6.  RE: Regarding charging per page for records

    Posted 24 days ago

    I would suggest you start with your state's statues. Here in Wisconsin, we have a statue that specifically states what we are able to charge for records.

     

    Mary Petersen, RHIT

    Health Information Services Manager