Health Information Technologies and Processes

HIM Operations productivity Standards

  • 1.  HIM Operations productivity Standards

    Posted 04-28-2020 08:22
    I am looking for any KPI Metrics or Productivity standards scorecards being utilized for HIM Operations (excluding CDI and Coding).  I would like to know how other facilities are measuring productivity and metrics in these areas under an Paper/electronic hybrid system, and if they have in industry standards to compare their staff metrics to.

    • Master Patient Index
      • Duplicates
      • Merging/overlays
    • Scanning and Imaging
    • Deficiency Management
    • Birth Certificates registry
    • Prepping, index and Chart release 
    • Chart Quality analysis
    • Physician completion criteria
    • Record storage management (shredding)
    • Transcription

    Thank you,

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    Kimberly Shepherd Smith
    HIM/CDI Consultant
    BRG|Prism
    KSmith@thinkbrg.com
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  • 2.  RE: HIM Operations productivity Standards

    Posted 04-29-2020 08:07
    Following... I am also interested in what others are doing.

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    Tara Yeaton
    H I M Director and Deputy Privacy Officer
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  • 3.  RE: HIM Operations productivity Standards

    Posted 04-30-2020 07:34

    I am interested also. Thanks.






  • 4.  RE: HIM Operations productivity Standards

    Posted 07-02-2020 11:51
    We need information as well - P.Payne Winston Salem NC

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    Pamela Payne
    Data Inegrity Specialist
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  • 5.  RE: HIM Operations productivity Standards

    Posted 07-03-2020 07:40
    If anyone is willing to share this, I would be forever indebted to you, haha.

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    Stacey Goodenough
    Manager of Medical Records / Privacy Officer
    Wayne Memorial Hospital
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  • 6.  RE: HIM Operations productivity Standards

    Posted 22 days ago
    Being unable to find anything, I had several of my employees do time studies.  I had employees that did the particular job daily all the way to employees who filled in from time to time. I averaged the times and came up with some department productivity standards.

    So, I plan to follow this post.

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    Susan Borden
    Director Health Information Management and Medical Staff Services
    Cullman Regional Medical Center
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  • 7.  RE: HIM Operations productivity Standards

    Posted 22 days ago
    Are you willing to share the results?  Thank you.

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    Pamela Payne
    Data Inegrity Specialist
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  • 8.  RE: HIM Operations productivity Standards

    Posted 22 days ago
    Following...

    Tara Yeaton, RHIT, CHPC
    Deputy Privacy Officer
    Director of HIM Operations, 
    Central Scanning and Medical Transcription
    MaineGeneral Medical Center






  • 9.  RE: HIM Operations productivity Standards

    Posted 22 days ago
    Following.....

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    Tara Yeaton
    H I M Director and Deputy Privacy Officer
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  • 10.  RE: HIM Operations productivity Standards

    Posted 22 days ago
    I have the staff conduct time studies from time to time especially when processes change up. This is the last time study we completed.
    Of course, I do not have time studies for all areas.
    Shredding & transcription are outsourced
    Birth certificates are done in maternity here.

    Assembly Time
    Inpatient  (Less than 10 day stay) 9
    Inpatient (greater than 10 day stay) 14
    Observations 5
    One Day Surgery 3

    Our analysis consists of looking for missing signatures and procedure reports. Our missing electronic signatures are monitored through our weekly chart count.
    First Time Analysis Time
    Inpatient 4
    Outpatient 2

    Final  Time
    Next MD- IP 2
    Next MD - OP 1
    Main File - IP 4
    Main File - OP 2


    Scanning Time
    Main File - IP 6
    Main File - OP 3
    Prepped charts - IP 4
    Prepped charts - OP 2




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    Susan Borden
    Director Health Information Management and Medical Staff Services
    Cullman Regional Medical Center
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  • 11.  RE: HIM Operations productivity Standards

    Posted 22 days ago
    Thank you for sharing.

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    Tara Yeaton
    H I M Director and Deputy Privacy Officer
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  • 12.  RE: HIM Operations productivity Standards

    Posted 19 days ago
    I echo thanks for sharing -- is the time per/hour?

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    Pamela Payne
    Data Inegrity Specialist
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