Hi Everyone,A. Patient drop-offs not ordered by our providers- Patients just want us to include them in their records. My issues are:1. What if there are "clinically material" in those records but since the patient does not have a current medical concern, there's no reason to see our Providers so they just drop their records off.2. CEs always say they, not the patient, own the records. So are CEs not supposed to know what's inside of what they own and in turn be held liable if they missed something?
3. What if down the road, there's a ligation that stems from a record/document that we provided in response to an ROI request. Will they hold the CE liable? And will that be tenable?Maybe tell patients to keep them for their PHRs?B. Records ordered by our Providers, we give them to our providers where they agree and notate: pls scan; so these we do scan. Can anyone share your process on this? Thank you all for your input.