Health Information Technologies and Processes

External Documents in MyChart

  • 1.  External Documents in MyChart

    Posted 04-26-2019 13:51
    Hi All,

    I'd love some feedback from entities who use MyChart or a patient portal, and what their policy is on what scanned documents are visible to patients, if any. We're on Epic here and currently any scanned document that are attached to an encounter or an order can be seen by the patient.

    My worry is since HIM has not assumed responsibility for all of the scanning and indexing across the entity, that certain clinics will scan outside records to these encounters/orders. I may be making a fuss out of nothing but something tells me only our facilities scanned documents should be visible to the patient. Any input would be great, thanks!

    Kenneth Starkey
    Supervisor, Document Management
    UMass Memorial Healthcare

  • 2.  RE: External Documents in MyChart

    Posted 04-26-2019 14:51



    We do not make scanned images available. I think we should, however, I agree that patient should only see what belongs to our own entity.