Health Information Technologies and Processes


  • 1.  MEDICAL RECORDS ERRORS--I need help!

    Posted 07-30-2019 18:53

    Hello -

    Again, I am new to my position as the compliance manager for a multispecialty clinic.  It was recently brought to my attention that there is a problem with medical records team.  Many of the doctors are complaining because labs aren't resulted properly, records are scanned into the wrong area, often for the wrong patient.  I decided to intervene by having folks report the errors to me so I can help track/trend these issues. 

    Here is my question - does anyone have a sample policy or guidelines they will be willing to share either on quality standards and/or disciplinary process?  I know this is a big ask! 

    Thank you,


    Sarah Jackson
    Compliance Manager