Confidentiality, Privacy and Security

Employees-can-help-prevent-hipaa-violations

  • 1.  Employees-can-help-prevent-hipaa-violations

    Posted 19 days ago
    Edited by Carol Vergari 19 days ago
    One way that employees can help prevent HIPAA violations when faxing patient info to another provider is to double check the fax number you have entered in.  I can't tell you how many times the system has the correct fax number but the user has transformed the numbers. This is causing a lot of back work on the HIM dept to re-fax/mail the documents to the correct provider's office.
    Anyone else finding this issue to be increasing.

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    Carol Vergari
    Analyst/Programmer Sr
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  • 2.  RE: Employees-can-help-prevent-hipaa-violations

    Posted 19 days ago
    Maybe finding a different method than faxing?  I feel like faxing is such an outdated way to exchange information especially in healthcare. I know that interoperability between EHR's is a huge issue but there are multiple other digital ways to transmit that information.

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    Jennifer Hoffman
    Health Information Manager
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  • 3.  RE: Employees-can-help-prevent-hipaa-violations

    Posted 18 days ago
    Thank you for your input Jennifer,
    Our facility is currently working with RightFax- this is a fax server software that gives us automated electronic document delivery.  Righfax is  integrated with a wide range of applications to ensure secure document delivery. This issue we encounter is more specific to the end user who is not fully paying attention to the fax number they are inputting on those manually added faxes they wish to send out from Rightfax. also attributing to the issue if provider offices change and the contact numbers are not updated in our system.
    Thanks again,
    Carol

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    Carol Vergari
    Analyst/Programmer Sr
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  • 4.  RE: Employees-can-help-prevent-hipaa-violations

    Posted 18 days ago
    Jennifer, I couldn't agree with you more! What are some alternative ways you exchange information electronically with other providers? We fax through our EHR and the fax numbers are stored in a database for our frequent requesters so that helps quite a bit! Still, we can't seem to get away from the faxing!

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    Lori Black, RHIA, CCS, CHTS-IM
    HIM Director
    INTEGRIS Health
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