Confidentiality, Privacy and Security

REQUEST TO PROVIDE A "SPECIAL RELATIONSHIP"

  • 1.  REQUEST TO PROVIDE A "SPECIAL RELATIONSHIP"

    Posted 14 days ago

    Hello.  

    I need some advice.  There was a local business that approached our Clinic System and asked if there is a way we can provide them with a special relationship for their employees or customers.  They are a financial institution and many of their members are in financial hardship because of unexpected health emergency.  I shared my opinion that we have contractual obligations with each of our payers and legally we can't bill separate rates or have multiple fee schedules.  I was asked to come up with outside of the box options that are legal/compliant.  Thoughts?  Was I right to say this is something we can't do?



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    Sarah Jackson
    Compliance Manager
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