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ROI Productivity Numbers Benchmark

  • 1.  ROI Productivity Numbers Benchmark

    Posted 10-11-2019 16:13
    Edited by Ronald Rockwood 10-11-2019 18:41

    I know that ROI's can vary wildly with information that is being requested along with the types of retrieval and production involved to complete one from start to finish - but if you had to benchmark a number, how many releases on average can a FTE process in one day?

    I've not been successful in locating any type of industry data that allows me to gauge the need for additional staff.

    Any insight that can be shared is greatly appreciated!

    Ronald Rockwood
    EHR Clinic Coordinator

  • 2.  RE: ROI Productivity Numbers Benchmark

    Posted 10-14-2019 12:09
    I have seen about 4-6 per hour on average. As you mentioned, it differs based on record types, formats, and source systems as well as organizational process requirements and business needs. I would recommend performing time studies to develop productivity standards based on your organization's unique characteristics and business needs.

    Lori Black, RHIA, CCS, CHTS-IM
    HIM Director
    INTEGRIS Health