We attempt to get them back.....sometimes the patient will return them or mail them back....sometimes when we ask for them to return them, they say they already pitched them......you can only do so much.......in situations like these, if the PHI is a non-sensitive diagnosis, it most likely does not rise to the level of a reportable breach to the OCR, but I typically call the patient whose information was breached and inform them of our mistake anyway – I have never had anyone upset, most are appreciative of being told and not concerned......I always feel I would rather that patient find out this news from us than from someone else.....
Wendy Mangin, MS, RHIA
Director of Corporate Compliance
520 S. Seventh St. | Vincennes, Indiana | 47591
Hospital: 812.882.5220 | Direct: 812.885.3487
Fax: 812.885.3912 | email@example.com
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