I can't speak to Indiana law, but HIPAA does permit inmates to receive their PHI. However, if a licensed healthcare provider feels that there is a specific safety concern, they can be denied. Specifically.....
A covered entity that is a correctional institution or a covered health care provider acting under the direction of the correctional institution may deny, in whole or in part, an inmate's request to obtain a copy of protected health information, if obtaining such copy would jeopardize the health, safety, security, custody, or rehabilitation of the individual or of other inmates, or the safety of any officer, employee, or other person at the correctional institution or responsible for the transporting of the inmate. I am guessing that you may be working at a hospital, physician's office, ambulatory surgery center, diagnostic imaging provider or similar, so you fall under the "or a covered health care provider" part of the HIPAA section above. Many healthcare providers are concerned about releasing records to inmates, but unless you have a specific, solid reason under the "health, safety, and security" concerns; you must disclose the records. This would be considered a required disclosure under HIPAA, since inmates are patients too. If you deny the request, you must specify why.You do need to provide paper copies, since CDs and other electronic media are considered contraband in correctional facilities.I hope this helps.
You may wish to check with your Risk Management Department to see if the HIPAA requirements to provide the PHI (a "required disclosure") overrides your State Law to not provide the PHI. HIPAA is in favor of providing increased access to PHI, when laws conflict. Does your state law require you to deny access in all situations?If there is someone is making his medical decisions (highly likely if he has been declared incompetent and requires a personal representative), that person may end up asking for the records anyways.