Different departments in our organization handles grievances, depending on type of grievance, i.e. Behavioral Health, Risk Management. Our Privacy Office handles all privacy complaints.
Becky Kilen, MS, RHIA, CHPS
GHS Privacy Officer | Manager of Privacy
GUNDERSEN HEALTH SYSTEM
1900 South Avenue | Mail Stop: AVS-001
La Crosse, WI 54601
Phone: (608) 775-3549 | Fax: (608) 775-4706
Privacy Office: (608) 775-7439 | PrivacyOffice@gundersenhealth.org
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We would coordinate/share concerns with other departments as needed. They would do their piece and respond in writing and we would separately do our piece and respond in writing. Same if it originated in a department, the privacy piece would get forwarded to us to address.
Hope that all makes sense ��