Confidentiality, Privacy and Security

Online Record Request Tool

  • 1.  Online Record Request Tool

    Posted 06-07-2019 09:47
    ​Our hospital system signed up to be a beta tester for the Swellbox Health Record Request Wizard tool.   AHIMA had a webinar presenting this company and their software.  The Wizard basically takes your automates your patient request for records as a link on your website along with the capability of securing photo IDs, patient signature, POA's, death certificates, and other documents required prior to release.  We implemented the tool in February and are getting great reviews from our patients as it is much more convenient for them . . .and for us!

    If you are looking for ways to increase your patient satisfactions scores and improve the efficiency of your ROI process, you want to give this company a look.  Swellbox is looking for more sites to test with so if you are interested, you can visit their website at  Swellbox | Health Engagement + Data Solutions For Higher Education or feel free to contact me.  I'm not an employee of Swellbox . . just a very satisfied customer and wanted to share this opportunity!

    Shelley Hurst
    Administrative Director, HIM