We are currently dealing with the same situation as well. My main frustration comes from the constant "babysitting" of charts that my department has to do in tracking these charts, trying to contact the physicians after they leave, setting them up with remote access, follow-up IF they return to our facility, etc. We have reached out to the staffing company, explaining our issues, and they have simply contacted the physicians and asked them to contact mel We have also discussed withholding their checks, but administration has not given the ok to do this at this time.
I'm sorry that I don't have any advice, only sympathy for the situation. However, I would be interested in knowing if you pursue the avenue of filing a complaint with the State Medical Board.
Yuma District Hospital & Clinics
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I agree with Ms. Richter and I would also take this issue to Risk Management.. Take a look at the contract with that physicians' group and see if by not completing the records causes them to be in default in their contract. Not only can you not bill for services but you also have a significant risk exposure to your organization, the patients and those physicians for quality care and accreditation. If so you may be able to withhold payment for failing to meet their contract requirements. You might also take this issue to the Medical Staff organization to see if there is any leverage the can apply such as suspending privileges. I hope you'll follow up with your solution, l'm interested in your outcome. Good luck!
Charlee Bumgardner, MLS, RHIT | HIT Program Coordinator/Assistant Professor
Rasmussen College – National Online
Office phone: (407)618-5339
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